Legal · Updated October 2026

Terms of service

The agreement between you and mockJLPT. By creating an account or making a purchase you accept these terms. Last updated 24 September 2026.

1. The service

mockJLPT (mockjlpt.com), operated by Ayan Sengupta (セングプタ アヤン), sole proprietor, trading as mockJLPT, provides online practice tests for the Japanese-Language Proficiency Test (JLPT). mockJLPT is independent study material and is not affiliated with, or endorsed by, the Japan Foundation or Japan Educational Exchanges and Services (JEES), which run the JLPT.

2. Accounts

3. Free tests and level packs

4. Payment and invoices

5. No refunds

A level pack is digital content that is made available immediately after payment, so purchases cannot be cancelled or refunded, and online purchases are not covered by a cooling-off period under Japanese law. This does not affect your rights where the service does not work as described: if you cannot access tests you paid for because of a fault on our side, or you were charged twice for the same level, email hello@mockjlpt.com and we will fix the problem or refund you. Try the free test for a level before buying its pack.

6. Scores

Scores are estimates to help you practise. The official JLPT uses scaled scoring, so a mockJLPT score is not a prediction or guarantee of an official result.

7. What you may not do

We may suspend or close an account that breaks these rules, without refund.

8. Content

The tests, software and site content belong to mockJLPT or its licensors and are licensed to you for your own personal study only.

9. Availability and changes to the service

We aim to keep the service available but may suspend it for maintenance, security or reasons outside our control. If we ever permanently close mockjlpt.com, we will give account holders at least 30 days' notice by email.

10. Liability

We provide the service with reasonable care. To the extent permitted by law, our liability for any claim relating to the service is limited to the amount you paid for the level pack concerned. This limit does not apply to damage caused by our intentional misconduct or gross negligence, or where the Consumer Contract Act or other law does not allow it.

11. Changes to these terms

We may update these terms, for example when we change the service or the law changes. We will post the new version here with its date and tell account holders about significant changes by email in advance. Changes do not reduce what you already bought.

12. Law and disputes

These terms are governed by the laws of Japan. Any dispute will be handled by the district court with jurisdiction over the seller's location as the exclusive court of first instance.

13. Contact

hello@mockjlpt.com. Seller details: 特定商取引法に基づく表記 (Legal notice).